Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Welcome to PurePay's Privacy Policy. At PurePay ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment processing services, visit our website, or interact with us in any way.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data. By using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our services, including:

2.1 Personal Information

This may include:

  • Contact information (such as name, email address, mailing address, phone number)
  • Business information (such as company name, job title)
  • Financial information (such as bank account details, payment card information)
  • Identity verification information (such as date of birth, government-issued identification)
  • Transaction information (such as purchase amount, date, location)

2.2 Non-Personal Information

This may include:

  • Device information (such as IP address, browser type, operating system)
  • Usage data (such as pages visited, time spent on pages, links clicked)
  • Cookies and similar tracking technologies

3. How We Collect Information

We collect information through various methods, including:

  • Direct interactions (when you provide information to us)
  • Automated technologies (through cookies and similar technologies)
  • Third parties (such as business partners, service providers)

4. How We Use Your Information

We use your information for various purposes, including:

  • Providing and improving our services
  • Processing transactions
  • Communicating with you
  • Personalizing your experience
  • Analyzing usage patterns
  • Preventing fraud and ensuring security
  • Complying with legal obligations

5. Information Sharing and Disclosure

We may share your information with:

  • Service providers (who perform services on our behalf)
  • Business partners (with your consent)
  • Financial institutions (to process transactions)
  • Legal authorities (when required by law)
  • In connection with a business transaction (such as a merger or acquisition)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure network architecture
  • Monitoring for suspicious activities

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data
  • Whether we can achieve those purposes through other means
  • Legal requirements

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access (the right to know what information we have about you)
  • Right to rectification (the right to correct inaccurate information)
  • Right to erasure (the right to have your information deleted)
  • Right to restrict processing (the right to limit how we use your information)
  • Right to data portability (the right to transfer your information)
  • Right to object (the right to opt out of certain uses of your information)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

10. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

PurePay

1097 NE Kayak Loop, Bend, OR 97701, USA

Email: privacy@vtmerchant-portal.com

Phone: +13074269271

We will respond to your request within a reasonable timeframe.